Your respite offer

Infrastructure improvements are being made across Sydney's rail network to provide customers with more reliable, high capacity services as part of the More Trains, More Services program.

These include modifications to track, signalling, stabling facilities and station platforms between Sydney CBD and the South Coast.

Offer of respite
Our noise modelling indicates there may be noise impacts at your residence during some of our upcoming construction activities.

To minimise impacts associated with lengthy periods of noise, we would usually offer respite in the form of vouchers for meals or activities outside of the home. The purpose of these respite offers is to provide you with a short break from the impact of construction activities.

Due to the current Coronavirus conditions, restrictions on venues and social distancing guidelines, we are continuing to explore ways to provide residents with alternate respite options.

As a result of feedback received, we are offering grocery vouchers as well as cinema vouchers as respite in April.

To confirm your acceptance of this offer, please complete the relevant form below.

Please note, we will no longer be working outside of standard construction hours on the Wollongong Stabling Yard and Platform Extension Project. Respite offers are not applicable on this project in April.

Minimising Impacts
Transport for NSW adheres to strict environmental conditions relating to noise, vibration and dust management.
We understand that construction activities may cause disruption for the community and our on-site team will be implementing measures to minimise impacts of construction activities on local residents, including:

  • stopping high noise generating activities at regular intervals to provide rest periods
  • turning off machinery when not in use and using non-tonal reversing alarms
  • using noise blankets to minimise noise impacts
  • directing lighting away from residents
  • conducting noise monitoring at nearby properties to ensure we comply with the project’s Construction Noise and Vibration Guidelines.

Why we work at outside standard construction hours
To maintain a high standard of safety and reliability across the transport network, Sydney Trains carries out track work outside of peak times, mostly overnight or on weekends to minimise or avoid disruption to commuter services.
Sections of the tracks are closed so maintenance crews can work safely and efficiently while fixing and upgrading the track and surrounding infrastructure.

We schedule the majority of our night work to coincide with Sydney Trains' track work periods, where no passenger services are running, to help ensure the safety of our construction team and minimise disruption to commuter services.

Infrastructure improvements are being made across Sydney's rail network to provide customers with more reliable, high capacity services as part of the More Trains, More Services program.

These include modifications to track, signalling, stabling facilities and station platforms between Sydney CBD and the South Coast.

Offer of respite
Our noise modelling indicates there may be noise impacts at your residence during some of our upcoming construction activities.

To minimise impacts associated with lengthy periods of noise, we would usually offer respite in the form of vouchers for meals or activities outside of the home. The purpose of these respite offers is to provide you with a short break from the impact of construction activities.

Due to the current Coronavirus conditions, restrictions on venues and social distancing guidelines, we are continuing to explore ways to provide residents with alternate respite options.

As a result of feedback received, we are offering grocery vouchers as well as cinema vouchers as respite in April.

To confirm your acceptance of this offer, please complete the relevant form below.

Please note, we will no longer be working outside of standard construction hours on the Wollongong Stabling Yard and Platform Extension Project. Respite offers are not applicable on this project in April.

Minimising Impacts
Transport for NSW adheres to strict environmental conditions relating to noise, vibration and dust management.
We understand that construction activities may cause disruption for the community and our on-site team will be implementing measures to minimise impacts of construction activities on local residents, including:

  • stopping high noise generating activities at regular intervals to provide rest periods
  • turning off machinery when not in use and using non-tonal reversing alarms
  • using noise blankets to minimise noise impacts
  • directing lighting away from residents
  • conducting noise monitoring at nearby properties to ensure we comply with the project’s Construction Noise and Vibration Guidelines.

Why we work at outside standard construction hours
To maintain a high standard of safety and reliability across the transport network, Sydney Trains carries out track work outside of peak times, mostly overnight or on weekends to minimise or avoid disruption to commuter services.
Sections of the tracks are closed so maintenance crews can work safely and efficiently while fixing and upgrading the track and surrounding infrastructure.

We schedule the majority of our night work to coincide with Sydney Trains' track work periods, where no passenger services are running, to help ensure the safety of our construction team and minimise disruption to commuter services.