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Customer Satisfaction - Woolwich Wharf

Thank you for agreeing to undertake this Customer Satisfaction Survey for Woolwich Wharf. Your feedback is important to us.

This wharf was recently upgraded, to make public transport safe, inclusive and easy to use for all passengers, especially people with disability, older people, people with prams or luggage and others who may be experiencing mobility problems. 

The wharf upgrade included a floating pontoon connected to land by an uncovered gangway and entry bridge, upgrades to the waiting shelter and toilet, footpath improvements, and provision of accessible parking spaces and kiss and ride spaces.

Please complete the below questions.

Woolwich Wharf Upgrade

1.  

How satisfied, overall, are you with this wharf?   

* required

Maximum 255 characters

0/255

Provision of information about services
The upkeep/repair of the buildings/pontoon
Cleanliness
Ease of moving around the wharf
Facilities for car parking
The level of personal security and safety
Comfort of seating available
The standard of the facilities
The lighting around the wharf
Shelter from wind and rain
(7 being very satisfied, 1 being very dissatisfied)
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Appearance of the station
Stairs to the platform
Wheelchair/disability access
Lighting
Bathrooms
Security
Lift to platforms
Cleanliness
Customer parking
Bicycle facilities
Drop off/pick up (kiss & ride)
Shelter from wind and rain
Wayfinding signage
The station overall

Demographic questions

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