Taxi Licence Determination 2021-22

Consultation has concluded. 

How many new taxi licences should be issued in 2021? Taxi licences are required to provide rank and hail services, and we are seeking your views to inform our determination of number to be issued in Sydney and outside Sydney this year.

Transport for NSW (TfNSW) must make a determination for the number of taxi licences to be released in NSW for public tender for the 2021-22 financial year, by 31 March 2021. This is a requirement of the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 (the Act).

In making its determination, TfNSW is required by the Act to consider the following :

  1. likely passenger demand and latent demand for taxi services,
  2. the performance of existing taxi services,
  3. the demand for new taxi licences,
  4. the viability and sustainability of the taxi industry,
  5. any other matters TfNSW considers relevant, having regard to the objective of ensuring improved taxi services.

TfNSW may also seek public submissions and take them into account in making its determination.

2020 and COVID-19

Over the past 12 months NSW has endured continued drought, bushfires, the COVID-19 pandemic and the resulting economic recession. In 2019–20, the NSW economy contracted for the first time since 1990.

The global pandemic has had significant economic impacts as a result of travel restrictions, social distancing measures and periodic lockdowns. This has, in turn, had an impact on the point to point transport industry overall, including taxis, in NSW. It is likely to have affected overall demand for services, as well as the immediate impact of public health orders on the way in which services are delivered (for example, new sanitisation protocols, mandatory mask wearing, and social distancing requirements).

While 2021 sees lower numbers of infections in Australia, and NSW in particular, and the prospect of vaccines helping to control the disease in future, it remains to be seen how these changes impact on demand for point to point transport services.

Have your say on the annual licence determination

TfNSW wants to hear from you. You are invited to make a submission which will be considered in determining the number of taxi licences to be released in 2021.

A fact sheet has been prepared that covers the matters TfNSW must consider, which you can use to inform your submission.

Considering the matters (a) to (e) above, your submission should answer at least one of the below questions, including any evidence to support your view.

  1. How many taxi licences should be released in Sydney, and why?
  2. How many taxi licences should be released outside Sydney, and why?

Submissions can be made until 5 March 2021.

For More Information please contact Jessica Linsell, Director Passenger Transport Policy


How many new taxi licences should be issued in 2021? Taxi licences are required to provide rank and hail services, and we are seeking your views to inform our determination of number to be issued in Sydney and outside Sydney this year.

Transport for NSW (TfNSW) must make a determination for the number of taxi licences to be released in NSW for public tender for the 2021-22 financial year, by 31 March 2021. This is a requirement of the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 (the Act).

In making its determination, TfNSW is required by the Act to consider the following :

  1. likely passenger demand and latent demand for taxi services,
  2. the performance of existing taxi services,
  3. the demand for new taxi licences,
  4. the viability and sustainability of the taxi industry,
  5. any other matters TfNSW considers relevant, having regard to the objective of ensuring improved taxi services.

TfNSW may also seek public submissions and take them into account in making its determination.

2020 and COVID-19

Over the past 12 months NSW has endured continued drought, bushfires, the COVID-19 pandemic and the resulting economic recession. In 2019–20, the NSW economy contracted for the first time since 1990.

The global pandemic has had significant economic impacts as a result of travel restrictions, social distancing measures and periodic lockdowns. This has, in turn, had an impact on the point to point transport industry overall, including taxis, in NSW. It is likely to have affected overall demand for services, as well as the immediate impact of public health orders on the way in which services are delivered (for example, new sanitisation protocols, mandatory mask wearing, and social distancing requirements).

While 2021 sees lower numbers of infections in Australia, and NSW in particular, and the prospect of vaccines helping to control the disease in future, it remains to be seen how these changes impact on demand for point to point transport services.

Have your say on the annual licence determination

TfNSW wants to hear from you. You are invited to make a submission which will be considered in determining the number of taxi licences to be released in 2021.

A fact sheet has been prepared that covers the matters TfNSW must consider, which you can use to inform your submission.

Considering the matters (a) to (e) above, your submission should answer at least one of the below questions, including any evidence to support your view.

  1. How many taxi licences should be released in Sydney, and why?
  2. How many taxi licences should be released outside Sydney, and why?

Submissions can be made until 5 March 2021.

For More Information please contact Jessica Linsell, Director Passenger Transport Policy



  • TfNSW wants to hear from you. You are invited to make a submission which will be considered in determining the number of taxi licences to be released in 2021.

    An information sheet has been prepared that covers the matters TfNSW must consider, which you can use to inform your submission.

    Considering the matters in the information sheet, your submission should answer at least one of the below questions, including any evidence to support your view.

    1.  How many taxi licences should be released in Sydney, and why?

    2.  How many taxi licences should be released outside Sydney, and why?




    Consultation has concluded.